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Report Finds 36% of DIY Smart Home Devices are Returned

6/14/2021

 
More than a third (36%) of U.S. broadband households that returned a smart home device did so because of set-up, installation and usage difficulties, according to research from Parks Associates. Research shows one in three connected device owners have experienced at least one technical issue with their devices.

Cothron's can help navigate you customers through the growing connected home market, providing professional installation to help take the hassle and frustration out of the equation. Our knowledgeable sales team can help you with selecting the latest smart home devices, including smart thermostats, door locks, lighting control, irrigation, and wellness. Give us a call at 512-472-6273. 

More information about the Parks Associates research can be found here Parks Associates 

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